Hotmail Custom Domain Setup glitch

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  • Updated 5 years ago
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I am trying to set up a email account using Windows Live Hotmail. I have the account set up and I have added the MX server within the Yola Advanced Settings. But I need to verify the account to complete the setup but when I go to anywhere within Windows Live Hotmail to log in and verify the account I get a "Call us overprotective, but we need to verify that is yours
Before you can continue, you need to check your inbox for a message from the Microsoft account team. Follow the instructions in the mail to finish setting up your account." message. How/where can I log in to verify the account?
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James Kemp

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Posted 5 years ago

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Stefan, Official Rep

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Hello James

Have you signed up for Yola through the Getting British Business Online (GBBO) programme? I'm afraid that your GBBO domain will not work with Windows Live. Alternatively you can use Google Apps Mail.

This is per the Google's Terms and Conditions for the GBBO program, and is unfortunately out of our control. If you are experiencing problems with your Google Apps setup, please let me know.