How do I remove on of my sites on the new Yola, because I had it duplicated?

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
  • 1
I had started to build a new site but then I had the old one transferred to a new email account instead. Now I have this site that is "empty" and I want to remove it. In the old Yola, I could see it easy, but in the NEW Yola, I can't find it. It lets you remove parts of the site, but not the whole thing. Please advise.
Photo of Olmeda Sanchez

Olmeda Sanchez

  • 4 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
3 years ago
Photo of Brent

Brent, Official Rep

  • 64 Posts
  • 18 Reply Likes
Hello Olmeda,

You can delete a site from the "Settings > Publishing" screen:

3 years ago
Photo of Olmeda Sanchez

Olmeda Sanchez

  • 4 Posts
  • 0 Reply Likes
Well, the things is, that the 'settings' tab, does not want to go through. All the other tabs work just fine but that one doesn't ,, and I have no idea why not....
3 years ago
Photo of Brent

Brent, Official Rep

  • 64 Posts
  • 18 Reply Likes
It sounds like there might be another problem affecting your site. Could you provide me with your site id or domain name so that I can investigate? You can copy the site id from the URL while you are in the sitebuilder.
3 years ago
Photo of Olmeda Sanchez

Olmeda Sanchez

  • 4 Posts
  • 0 Reply Likes
Yes you may,, here it is > http://sitebuilder.yola.com/#site/e14...
3 years ago
Photo of Olmeda Sanchez

Olmeda Sanchez

  • 4 Posts
  • 0 Reply Likes
My site ID is MI TIENDA VIRTUAL
3 years ago
Photo of Mvikeli Mgobozi

Mvikeli Mgobozi, Official Rep

  • 30 Posts
  • 3 Reply Likes
Hi Olmeda,

This is a bug and has been logged. Our engineers are working on a resolving this problem and we will update you as soon as it has been fixed.

Thank you for your patience.
  • 1

Powered by Get Satisfaction