How do I secure a free domain name?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I recently joined at the Bronze level and went to secure the free domain name. I followed the instructions, but then says I have to pay about $11 to secure it. What am I missing?
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David R. Celebrezze

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Posted 2 years ago

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Francois, Employee

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Hi David R. Celebrezze,

Can we ask that you please email support@yola.com, from the email address associated with your Yola account? This will allow us to establish what has happened and what the reason is for you not qualifying for the free domain with your Yola Bronze purchase.

We look forward to assisting you.
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David R. Celebrezze

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Hi Francois,

I did email the support on Dec. 27th and again on January 5th but I haven't received a response.
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Stefan, Official Rep

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Hello David

I managed to find your e-mail in our system and have responded. Please follow up with me via e-mail. Thanks.