How can I get Yola to point my domain to a Fasthosts server where I have an email account

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
I wanted to set up my Fasthosts email account on my PC but couldn’t because the domain name is not pointing to Fasthosts anymore. That’s why the email has stopped working properly. For the email account that I have setup with fasthosts to work, I need to contact my hosting provider (Yola) for them to point the domain to our fasthosts server.
How do I get Yola to do that?
Thanks
Photo of Artivists Bristol

Artivists Bristol

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Justine

Justine

  • 751 Posts
  • 45 Reply Likes
Hello Artivists Bristol,

From what I understand, you would like to change your domain settings as your mail is not working correctly.

I have checked the whois information for your domain, and can confirm that it is not hosted by Yola - your site is published to an external domain which is managed by Fasthosts. They also manage your domain settings, and things like email settings.

If you are experiencing problems with your domain and email, they are the best people to contact.