how can i locate my ip address

  • 1
  • Question
  • Updated 6 years ago
  • Answered
I purchased domain name from godaddy. everything worked fine until 6 months ago. Contacted them. Problem is with hosting company. The ip address is apparently wrong. How do I get the correct one from yola?
Photo of crystalfixer

crystalfixer

  • 3 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
Hi Crystalfixer,

I am thinking your domain is pointing to the old IP address.

Can you check and make sure that both A records are pointing to 184.72.229.176?

Hope this helps.
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Crystalfixer

Please let us know if your problem should not have been solved.
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Crystalfixer hi,

The domain configuration for GoDaddy has recently changed. It now only requires 1 A record and now 1 CNAME record.

Please see the Yola tutorial Configuring your GoDaddy domain for a clear direction on the current setup.
Photo of crystalfixer

crystalfixer

  • 3 Posts
  • 0 Reply Likes
I checked the A records for both rattaysrestoration and crystalfixer. crystalfixer was pointing to a different ip. changed it to the one you said. now both are correct. tried to go to website. doesnt work, but does say it may take up to 48 hrs.
Photo of Nathan

Nathan, Champion

  • 3739 Posts
  • 307 Reply Likes
Yeah, it takes about 48 hours to propagate through the internet. It should be up within 24-48 hours, but usually less :)
Photo of crystalfixer

crystalfixer

  • 3 Posts
  • 0 Reply Likes
It is back up thanks for your help
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
We're happy to hear that all is well now! Thanks for letting us know :)