How can I set up my cname for a custom mail url with google apps?

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I was hoping to use mail.domainname.ca with google apps, as opposed to mail.google.com/a/domainname.ca.
I thought I had correctly added the cname information, but it does not work.
Is this something not allowed with Yola?
Other than this issue, I am enjoying my experience so far.
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soror.elena

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Posted 9 years ago

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Sanja

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Hello soror.elena

You can definitely set up Google Apps with a Yola-bought domain.

We have a handy tutorial on how to do this here: Setting up your email with Google Apps

Please have a look at this and let us know if you are still stuck.
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soror.elena

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Thank you for your response. I did set that up, however I did not see how to change it to the shorter domain. I followed through that tutorial, but it only seems to show how to make it a mail.google.com/a/domainname.ca. and not mail.domainname.com.
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soror.elena

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Just to add, this is what I am referring to:

20. Your users can access their email accounts at: http://mail.google.com/a/mysite.com with "mysite.com" being your domain name.

In google apps, there is an option to select http://mail.mysite.com instead. It involves changing the cName. I did what it had asked, but it did not work.
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Dré

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Hi Soror.elena,

The URLs you are referring to in this thread, and most importantly the one that we make reference to in our tutorials, is just for logging in to your account - http://mail.google.com/a/mysite.com . As far as I know this is how Google structures the URL and can't be changed.

If your concern is about giving your users a longer domain than neccessary, bear in mind that you will be the only person using it as it is is for login purposes only. Your users will only see email addresses that you create, similar to this example- email@mysite.com.

Hope this helps.
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soror.elena

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Hi, thank you for your response.
I have members that will also be using the email address. Remembering a long url such as mail.google.com/a/mysite.com is a bit of a pain. In google apps email settings, there is this option:

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Margie

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Not sure if this helps you or not.

Once you have the CNAME record changed in your domain host's DNS, you can create "nicknames" (email addresses) in google. Each person could have their own nickname, like jim @ your site . com, mary @ yoursite . com, info @ yoursite . com, sales @ yoursite . com, etc.(without the spaces of course).

Everyone would share the one login name and password, meaning all would have access to all the email. With unique nicknames though, you can sort each one's mail into their own folder, which is pretty nifty.
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soror.elena

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Hi Margie, thanks for the answer. However, what I am referring to is the log in address for everyone to go to to check their email.

Let's say I'm at work, where I am not able to have things bookmarked, or at an internet cafe. I want to log in to my site email. I have to go to http://mail.google.site/a/mysite.com JUST to go log in to an email. As do all our members.
Google offers, through google apps, (you can click on the image to see it better) the ability to change your long url to a custom url, so instead, you only need to go to http://mail.mysite.com in order to log on to your email. Same with all members who use this email address.
I have gone to my domain advanced settings, (my domain is through Yola) and tried to change cName settings in order to make this work. I am not having luck.
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Margie

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Hi Elena, I think that's your only choice.My link to my Google Apps mail is https://www.google.com/a/mysite.com, which takes me to my Google Apps. Then I click on "inbox" in the upper right menu. (Notice the "s" after "http.")

The reason you or others may want to use the "mail" in your link is that it takes you directly to your inbox. If you put "docs" there instead of "mail," it would take you directly to your Google Docs.

So you can either the slightly shorter link with an extra click when you to Google Apps or the longer link you're using to go right to the inbox. I don't think there's any other option besides forwarding mail to Outlook, Outlook Express or whatever mail program you have on your computer.
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Margie

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Elena, I looked at mine a little closer. I do have it set up that way--so IGNORE my previous post. Mine works fine and yes, my email login page is, as you wanted, http://www.mail.mysite.com.

On Google's help page, http://www.google.com/support/a/bin/a..., on the bottom it says, "Note: Google Apps doesn't support custom URLs for domain aliases." You are not trying to use this for an alias, are you?

My apologies for the previous post. That is wrong. If someone would delete my previous post, I'd appreciate it.
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soror.elena

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:D No worries. And no, it's not an alias. But because I have a few sites I'm working on, hosted on external servers in a few other places, I am not going to fight to get the cName figured out. I have it set at the longer url and the first day that I set it up, I simply added the 'mail' link in some text. My site name, eternalsun.ca is short enough, so clicking there will take a user right to our group mail, and I can add in documents etc as they come along.
I really do enjoy Yola. I love the lack of ads and the simplicity. Quite nice.
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Steve

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I am having the same issue with trying to change my cname ti point to the custom URL for google mail. When I try to edit my cname entry i get the following error Some of the values you entered were invalid. Not sure what to do now.
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jeremy, Employee

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Hi there Steve,
When adding your Cname are you adding it to the "Set up email for your domain" section in the DNS control panel? There is an open field there for you to add it.
See: http://www.yola.com/customer-support/...

I hope this helps.
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Steve

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I did that but apparently it is pointing to google.com instead of ghs.google.com. When I try to edit the name I get a message that says some of my entris are incorrect.
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Marije, Official Rep

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Hi Steve - could you post your domain name so that we can take a look at the settings for you?
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Steve

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jandmestatesale.com
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Marije, Official Rep

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Hi Steve - the CNAME had to point to ghs.google.com and not google.com - I've made the change for you and it may take a few hours to take effect. Please come back to us if it does not work.
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Steve

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It works great now. I tried to edit the record but it would not let me. Is this something that I should be able to do?
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Laura Thomas, Social Media Coordinator

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Hi Steve,

Glad to hear you're all fixed up! You can add new A records which supersedes existing A records, but you are correct, you can't actually edit them. Sorry for the confusion!
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evelynedaigneault

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the link bellow seems to be broken

We have a handy tutorial on how to do this here: Setting up your email with Google Apps

https://www.yola.com//tutorials/artic...
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Gop

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