How do I access live chat in MyYola or the Sitebuilder?

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Emm's Haberdashery

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Posted 5 years ago

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Stefan, Official Rep

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Hello Emm

In order to use Yola's Live Chat Support, please log into your Yola account and click on "Ask a question" on the left-hand side of your My Yola area. You will first need to enter your question and check if our Instant Help feature can answer it. If not, you can click on a Chat icon to contact us in Live Chat if Live Chat is available at that time. Or, open one of your websites in the Sitebuilder where you will be able to see an "Instant Help" box in the bottom-right corner. It works the same way as outlined above. The language of your Yola account must be English to use Live Chat.