If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You're using Yola through the GCBO (Getting Canadian Business Online) programme. In order to have custom e-mail for your domain, you will need to set up your e-mail with Google Apps Mail. Have you done that? If so, you must just go to your Google Mail account and login with the credentials you set up when signing-up with Google.