How do I cancel my online store widget?

  • 1
  • Question
  • Updated 6 years ago
Can I cancel my online store widget and have the fees stop being charged, without contacting Yola by phone.
Can I just delete the widget on my website and will the charges stop automatically?
Photo of barbara


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Posted 6 years ago

  • 1
Photo of Gop


  • 7473 Posts
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Hi Barbara,

No you will have to cancel the subscription.
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
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Hello Barbara

You purchased Yola Online Store on a monthly basis with us, and it will automatically renew every month.

May I ask you why you don't want to go on with your Yola Online Store? Once you cancel the subscription, your visitors will not be able to buy your products any more. Have you got any questions or problems that we can try to assist you with?