How do I change from a yearly plan to a monthly plan?

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  • Updated 7 years ago
  • Answered
I'm trying to keep my sites online through yola, but I cannot purchase the yearly silver plan before it ends on Jan. 30. I would like to renew my domain name and go from a yearly plan to a monthly plan so my service is not interrupted. How do I do this? When I go to renew my domain name(no matter what I try) it tries to automatically charge me for a year of yola silver. I want to renew my domain and pay for a month of silver. So, how do I do that?
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Steven Aron

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  • confused

Posted 7 years ago

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Gop

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Hi Steven,

Please send an email to support@yola.com on this one. I think you will get a faster response and allows you privacy re your account details.
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Steven Aron

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They usually respond pretty fast here, but you're right I will definately go ahead and send them an email. Thanks.
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Justine

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Hi Steven,

I have received, and responded to, your email with some feedback about changing your subscription terms.

Please let me know if you did not receive my email.
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Steven Aron

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I was actually able to do what I wanted by clicking the yola silver monthly banner that was on the yola buzz newsletter. It allowed to purchase one month of silver from there and then I was able to go back and renew my domain without the annual charge showing up. So problem resolved and thanks for the help.