How do I Connect the facebook page i want when i cant click on the link to connect my facebook page

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  • Problem
  • Updated 4 years ago
  • Acknowledged
In the dialog box that opens, click on Connect with Facebook.

I am unable to complete this step (#3) due to the fact it doesnt show up no mater where i am for internet or what computer i am using.
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  • frustrated

Posted 4 years ago

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Stefan, Official Rep

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Hello mykel

We've tested Facebook Publihsing both in our own accounts and in yours, and it works fine on our side.

Let me try to understand at which exact spot you can't go on: So you click on the "Site" tab, then on the "Facebook Publishing" icon, and then you get the dialogue box where there is the "Connect with Facebook" button. Then you click on this button and nothing happens, is that right? So you're not getting the login box to your Facebook account, or, if you're already logged into your Facebook account in the same browser, you're not getting to the dialogue box page with the heading "Select the Facebook business page you want to use"?

If that's all correct, please clear your cache and cookies and retry. If that doesn't help, please let me know the browser, browser version, and operating system you're using.
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I'm not seeing the "Connect with Facebook" button when i get to the dialogue box. I went ahead and tried the solution you offered to rule out that as a cause.
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Laura Thomas, Social Media Coordinator

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Hi Mykel,

Attached is what we see in your account:

It sounds like a browser issue may be keeping you from seeing the same thing. Can you please take a look at the initial troubleshooting section of this tutorial and let us know how it goes?