how do I create a sub domain?

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  • Question
  • Updated 7 years ago
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anthony j. sandroni

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Posted 8 years ago

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Kevin

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You mean your own subdomain for a primary domain you purchased or a yola subdomain?
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Sanja, Official Rep

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Hello Anthony

If you could please clarify how you wanted to created a subdomain, then we can give you specific instructions. Thanks!
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Nathan, Champion

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Hi Anthony, would you like a .yolasite.com subdomain name or your own subdomain (like group.your-website.com) If you want to create a .yolasite.com one you will be able to when you publish your site for the first time. But, could you please post more info so we can all help you more?

Thanks!
Nathan
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anthony j. sandroni

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Hi nathan & sanja,

I tried to respond yo your e-mails with the instructions provided to me but it was returned "no reply". I am trying to add a "sub domain" for payroll service to be offered on my yola.com tax & accounting website. I will forward the instructions from the provider for your review if you will give me an e-mail that works. Please be patient with me as i am not the best computer person to deal with.

i hope you can read the instrctions attached to this as an "image"

thanks
tony
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Emmy

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Hello Tony,
We just need to know a bit more about your current domain setup. Can you answer the following for me:
1. Are you currently using a subdomain of Yola as your main domain?
2. Do you have a custom domain purchased from Yola? or
3. Do you have a custom domain purchased from another entity?

If you can let us know the answer to the above, we can share more specific instructions with you on how to set up a subdomain of your custom domain.

Thanks,
Emmy
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anthony j. sandroni

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hi emmy,

1. I purchased a yola.com domain name "ajstaxsolutions.com". that is my accounting/tax website.

2. I do not know what a custom domain is.

3. Ditto.

tony
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Nathan, Champion

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Hi, you have a custom domain! A custom domain is an extension like .com or .net Since you have a .com, you can created sub domains! Since you purchased it from Yola, you should see this article from Yola on creating sub domains: Creating sub domains with your Yola-bought domain name.

I hope this helps!
Nathan
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Sanja, Official Rep

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Hello Anthony

Nathan has steered you in the right direction. Please take a look at the tutorial on how to create subdomains with your Yola-bought domain.

Please let us know if you have any trouble with this.
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Jackie

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Hello Anthony,

I have just replied to your latest post. As I mentioned we are experiencing a bug with publishing to your own custom subdomain - I'm so sorry for the inconvenience.

What we will need you to do is publish your site to a free Yola subdomain (for example www.payroll.yolasite.com) and then let us know so that one of our technical staff can assign the domain correctly for you.

To publish to a subdomain, just click the green "Publish to the web" button and follow the instructions.

If you could also let us know if you would like the www prefix or not that would be great.

Please let me know if you have any questions on this and I will be happy to help.

Cheers!
Jackie
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anthony j. sandroni

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Hi Ms. Jackie,

Per your instructions I created a "free Yola subdomain and called it www.payrollajstaxsolutions.yolasite.com. It woul not let enter any dots or dashes. I need this subdomain to point to the following DNS entry. (pointing address): 65.51.245.55.

Can this be accomplished? God bless you if you know what it all means. Please advise.

Tony
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dg

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I need some help publishing a site to my own sub-domain.(photo.dangheorghe.com)

This reply was created from a merged topic originally titled
Publishing to my OWN sub-domain?.
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Justine

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Hi dg,

I have received, and responded to, your email and have forwarded your request to our engineers. I will let you know as soon as they have confirmed that subdomains have been published.