How do I disable private registration?

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  • Question
  • Updated 6 years ago
  • Answered
My new webhosting service asked me to disable private registration so they can transfer the domain. Is this different to the lock/unlock thing under domains on the dashboard?
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stuart.tombs

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Posted 6 years ago

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Stefan, Official Rep

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Hello Stuart

When you unlock your domain in your My Yola, domain privacy will be deactivated automatically.

If it is a .co.uk domain that you want to move away, you will need to contact our Support via our Support Contact Form because there will be an IPS tag involved to achieve this.

Would you mind sharing with us why you are moving your domain(s) away from Yola? Have you got any questions or problems that we could first try to assist you with?
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stuart.tombs

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Hi Stefan,

Thanks for the quick reply.

There're a few features I find lacking in the site builder tool, specifically the ecwid widget, which I need to be able to run my site effectively. Forum tools, backorders on the ecommerce etc.; things that most users wouldn't need, I have redesigned my idea of the site and it requires a lot more flexibility and complexity. Your tools are very good, the service and the dashboard I cannot fault, but unfortunately it's not quite right for me. I'm moving the domains away from yola primarily to keep everything in one place where I can tinker more easily with the backend of the site (the MySql settings, things like that).
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Laura Thomas, Social Media Coordinator

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Thanks for that feedback Stuart. If you include a link to this thread in your support request to change your IPS tag it will expedite your request. We are sorry we have not been able to meet your needs but fully understand our solution is not suited for advanced users who want full access to the backend of their website.