How do I get into my site to make changes?

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  • Question
  • Updated 7 years ago
  • Answered
I have changed the email address that I used when I made my website. I want to make some changes and I can't get into it. I no longer have access to the old email.

Do you know of a way I can get into my website to work on it?
Photo of Rhonda


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Posted 7 years ago

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Photo of Sanja

Sanja, Official Rep

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Hello Rhonda


Even though you have changed your email address, you can still use your old email address to login. Once you've successfully logged in, then you can update your login details to reflect your new email address. Instructions for this can be found here: Change your login address.


If you still have trouble getting into your account, please send us an email to and we can assist further.