How do I get my new site up with Godaddy, yet without DNS control?

  • 1
  • Question
  • Updated 9 years ago
  • Answered
I have had my current (non-yola) website active for years now. Originally I purchased my name from and registered it with Godaddy. They do not, however, host my site.

So, now that I've built a beautiful new site with Yola, and want to point to the correct IP address, I do NOT have Total DNS access at Godaddy. What do I do now?

Further, I already use google apps for my current related email (info@mysite.us for instance) . . . it seems that this part should go smoothly as I switch to Yola. Please confirm.

Thanks!!!
M
Photo of Maria

Maria

  • 12 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 1
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
actually you do have total DNS control with godaddy... it only took me about six hours to find it.. let me go into my godaddy account and look for you where to find it hang on.
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes

  1. Login to godaddy.com
  2. On your dashboard (listing your sites or web addresses) - click on Advanced Details
  3. In the Total DNS section click on the link at the bottom which says Total DNS Control
  4. Near the top where it says A (Host) click add new record
  5. Under Host Name type "@"
  6. Under IP Address type yola's IP "208.75.208.172"
  7. Click "Ok"
  8. Delete your previous A record
  9. Based on your location it can take anywhere from a few seconds to a few hours to point to yola, usually within 30 minutes. You should be able to publish your yolasite under this domain
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello Maria,

To utilize a domain name you have purchased at GoDaddy for your website built with Yola you will first need to configure the A Record to point towards our ip address; you can do this in your domain manager at GoDaddy.

We have a tutorial which will step you through the process of doing this with GoDaddy: Publishing your site on your own domain.

If your email is all ready set up through GoDaddy that is just fine, it can stay that way. When you point your domain to Yola by editing the A Records, we are just your host, GoDaddy will still provide your email service.

Hope this helps, let us know if you have any questions.

Emmy
Photo of Maria

Maria

  • 12 Posts
  • 0 Reply Likes
I thought I should leave another comment here so that you would know my question is still unanswered. Can you check my replies below and (hopefully) still offer assistance? THANKS!
Photo of Maria

Maria

  • 12 Posts
  • 0 Reply Likes
I contacted a fantastic tech at GoDaddy and he walked me through changing the Nameservers and then changing them again (plus a few other steps) My domain name is now pointed at Yola and I await the full switch so that I can publish! I recommend calling GoDaddy to anyone else who encounters this. Whew! ~M
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
I'm just curious... if you wasn't able to do it the way I said above, how was it possible? What'd you have to do?
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
yea, I think Maria knows she needed to point the A record towards yola, I believe she didn't know how
Photo of Maria

Maria

  • 12 Posts
  • 0 Reply Likes
OK, I'm not being clear. When I go to Godaddy, to my domain manager, where it says Total DNS Control, the link below is UNavailable to me and instead it reads "not hosted here". So, I cannot access/create an A record at all. So what do I do? Does ZoneEdit come in handy here?
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hello Maria,
I'm sorry, I am not sure why you do not have domain name management from GoDaddy if that is where you purchased your domain, I have not come across this situation before. Just so I am clear, you purchased your domain name from GoDaddy, but you are not able to edit your domain settings? There is a difference between where your domain is hosted and where your site is hosted. You have a domain name from GoDaddy, but being that Yola is where you have your website, we will be your website host, not GoDaddy.

I do understand that this can be confusing; if you would like you can email me at support@yola.com and I can assist you further in this matter and take a look at your settings in GoDaddy. You can mark your email to support Attn: Emmy and I will pick it up.

Emmy
Photo of Maria

Maria

  • 12 Posts
  • 0 Reply Likes
Also, I don't use godaddy for email - i use google apps. This should continue to work properly, yes?
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Yes, email requires domain name management which is what GoDaddy provides you with. So if you have set up email with Google Apps in your GoDaddy account this will still work.
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
so then you don't have a purchased domain through godaddy? The only reason it wouldn't be available is if you don't have a domain name or it's expired. I would suggest buying one or renewing the one you have.
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
godaddy is VERY excellent with their 24/7 customer support, if you have a current domain and unable to link it to yola, I would call them... The number is (480) 505-8877
Photo of diane

diane

  • 1238 Posts
  • 121 Reply Likes
Is it possible that you must change your setting for host back to GoDaddy and then the link to total DNS control would be restored? Just a guess.
Photo of Maria

Maria

  • 12 Posts
  • 0 Reply Likes
This is almost exacly what I just did - while on the phone with Godaddy. Best to call GoDaddy tech to get walked through on this one! Smart Diane!
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
oh, ok.... so then you transferred your domain from one host to another?
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Maria

It sounds like you got everything resolved then? Please let us know if further assistance is still needed. :)