how do I set postage in my online store

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  • Updated 8 years ago
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I am having difficulty understanding the instructions for setting up postal tariffs, I think Ive set it to uk but my customers are getting free shipping all the time, I dont understand where I am going wrong
Photo of tim


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Posted 8 years ago

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Photo of Gop


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Hi Tim,

It depends on the shipping you want to use. For example if you wish to use Royal mail and charge the actual rate that they charge, then you have to create a shipping /postal charge schedule. Royal Mail don't have a plug-in available for automatically calculating this. You need to have a shipping wieght for each item to be able to calculate shipping charge.

The other way is to charge a standard postage fee for the whole country and you need to set this up.

That's the outline. If you need specific help with the actual charges then let me know.

Ecwid have an expanded explanation which i think helps in the process of this also.