how do i transfer my domain name to my web page on synthasite?

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  • Updated 10 years ago
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i just bought a domain name from a hosting company. i did not realise that by buying that name i was also signing up for their hosting package. i would like to use this new domain name on my synthasite page which i have already created. what are my options?

the domain name is registered in my name so i am allowed to transfer it. please tell me what i need to do and how i can go about cancelling my hosting with the other company. i've already asked and i can leave that company whenever i please, but do i need infirmation from them?
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Laverne

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  • confused

Posted 10 years ago

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Vinny Lingham

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Hi L.O.

You need to transfer your domain to your own domain provider - someone like GoDaddy.com. Once it's there, you just have to change the DNS settings as per the instructions inside SynthaSite. Once the domain is transferred, you don't need anything else from the hosting company.

V
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Monique, VP of Customer Support

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Hi L.O.

Here is a link to a post in our forum that explains the different publishing options and how to set one up:
http://getsatisfaction.com/SynthaSite...

As long as your hosting company will provide you with domain name management for the domain you purchased, but release you from hosting your site with them, you should be able to point your SynthaSite website to your own domain. You would select option 2 in the publishing dialogue and configure your DNS settings as in the instructions provided above.

I hope this makes sense to you. Please get back to us if anything is unclear.

Best wishes
Monique
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Laverne

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thank you for your help! i will try it and see what happens. will let you know if it works.
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berserker

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I purchased a domain from godaddy. I then directed this .com, via your synthasite intsructions, and the .com is now directed to your synthasite.com home page.
How do I get it to point to my synthasite.com page?
www.breakingawayfromtherd.com should go to:
breakingawayfromtheherd.synthasite.com but its going to your home page.
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Marije, Official Rep

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Hi Beserker - you need to publish your site to your new domain. You can do this by clicking on the down-arrow next to 'Update my Site', click on 'Publishing Settings', then 'Manage your domains' and add your domain into the second option. Follow the steps until your site is published.

Please let us know if you need any other help.
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TrevWhore

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May I please ask what the Synthasite DNS is to cut and paste into my Moniker Account?