how do i transfer web files to new host?

  • 1
  • Question
  • Updated 7 years ago
  • Answered
i am trying to transfer domain and all web files to another host.
i think the domain transfer has been done successfully, but now I am trying to download my files to my new host (godaddy.com).
i cannot find anywhere to download the files, which i thought would be done by ftp.

please assist. thanks.
(the site is baltimoreoralcancerwalk.com)
Photo of Shelley Groves

Shelley Groves

  • 1 Post
  • 0 Reply Likes
  • confused

Posted 9 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Shelley

We have received your emails in support and have responded to you from there.

Here's what I had shared:

To host your site yourself:

1. Click on the drop down arrow next to the green "Publish to the web" button.
2. Click "Publishing Settings"
3. In the publishing settings dialog box, click the "Download site zip" button You will then be able to download your site as a zipped file and you will be given the following instructions:

Hosting with your own service provider:
Copy the site to the webroot of a php 5.2.x enabled web server
* Ensure that the "classes/work/templates_c" directory is writable by the web server (chmod 777 classes/work/templates_c on Unix / Linux boxes).
* Ensure that your host supports Sqlite3 if you have a blog on your site.

Please note that if you elect to host your site elsewhere, we can only support you with the process of creating your site, and downloading it. Thereafter all support relating to the hosting of your site will become the sole responsibility of your service provider.

The site you built will always be available in your Yola account for editing and updating even if you download your site as a zipped file and host it elsewhere. However, to put your changes live you would need to re-download your site and re-upload it to the servers of your hosting provider each time. If you host your site with us (either using a free subdomain or a domain of your own) you can update it with a single click - so it is a lot easier to make changes.

For additional details, see: Download your Site and Host it Elsewhere
Photo of Amar

Amar

  • 201 Posts
  • 14 Reply Likes
Hi

Where has this feature gone? I just want to download my site as a backup in case anything happens to it. On the dropdown arrow there is nothing.

Amar
Photo of Nazlie

Nazlie

  • 1721 Posts
  • 51 Reply Likes
Hi Amar

This forum thread is about a year old and the details are outdated. We recently removed the "Download Site" feature from the Sitebuilder, which is why you are not able to find it.

We do backup all Yola sites and are able to restore all sites if something should go wrong. However, we are not able to restore individual sites.
If you would like to download your website as a backup, then we have kept a workaround that will allow you to download your website. Here are the steps to follow:

  1. Log into Yola and load the site you would like to backup.

  2. Copy and paste this code into the address bar of your browser: javascript:void((new ide.requests.actions.downloadSite()).send({site:ide.user.getSite()}))

  3. Hit ENTER and your site will download to your computer.



Hope this helps.

Thank you
Nazlie
Photo of Amar

Amar

  • 201 Posts
  • 14 Reply Likes
Thanks
Photo of dawn morton

dawn morton

  • 2 Posts
  • 0 Reply Likes
I have just tried this after many successful downloads, only to find it doesn't work any more and gets redirected to a 'Bing' search - have you changed something again???very frustrating!
Photo of Francois

Francois, Employee

  • 282 Posts
  • 19 Reply Likes
Hi Dawn,

I have responded to your support request. Please let us know how that worked for you.
Photo of George

George

  • 4 Posts
  • 0 Reply Likes
I tried it and it is taking over 1 hr so far, there's a red label in the middle with a busy "Adieu" word in it...

I don't think it is working.

and where will it download the zip file too... C:\ root folder or somewhere else?
Photo of George

George

  • 4 Posts
  • 0 Reply Likes
BTW, my site is very tiny under 10 MB, and my bandwiidth is Comcast xfinity 15MB, very fast.
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi George,

The facility for downloading your site has been stopped. Yola now longer offer a method for site or Blog download.
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello George

Gop is right. I'm afraid that you won't be able to download your Yola website or blog. Please note that a downloaded Yola website may not be compatible with other environments, but only with the Yola Sitebuilder. I'm sorry I don't have better news for you.
Photo of George

George

  • 4 Posts
  • 0 Reply Likes
Thank you for all of your responses, but I'm afraid the rise of premium cost on my silver package and the limitation on the download of my site, is forcing me to move to Go-daddy which offer much more advance features to include upload and Download and not limited to a specific site builder package,

it will take me little time, but I'm okay with that, as i do not have much on my Yolda Site.

I'll start with GoDaddy with a healthier site that i have full control over with half the cost,

I hope Yola's management notices that their policies are forcing many of their customers to leave for faster, lower cost and more flexible hosting sites.

Good luck.
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Good luck to you George with this endeavour. There are most definitely different courses for different horses that is very true.

GoDaddy's systems are good and different and part of a new set of learning skills. It may be worth your while retaining your Yola account by downgrading to a free account. It can help with clarifying aspects when learning a new system. The objectives will be identical and in many cases so will the solutions so you can always copy code from your Yola site and place it in your GoDaddy site. It may help in the early phase.