How do you cancel your subscription/account?

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  • Question
  • Updated 5 years ago
  • Answered
I've closed down my business and do not need the website anymore but cant figure out how to delete my account. It keeps saying I still have active subscriptions?

Would be grateful for some help ASAP :)

Many thanks

Ilaria
username: bornagainfresh@hotmail.co.uk
http://www.bornagainfresh.co.uk/
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Born again Fresh

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Posted 5 years ago

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Stefan, Official Rep

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Hello Ilaria

I'm sorry to hear that you had to close down your business. In order to cancel your Yola subscriptions, you will need to send us your request via e-mail, using our Contact Support Form. Please make sure to use the login e-mail address to your Yola account when filling in the form. We will then be able to assist you further. Thanks.