how is my Logoworks credits ? I have a code but is it free? because they charge me $50.00!!

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  • Updated 7 years ago
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how is my Logoworks credits ? I have a code but is it free? because they charge me $50.00!!
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73y73

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  • confused

Posted 7 years ago

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Brianna

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Hello Eliel,

Thanks for your message. To start, go to https://secure.logomaker.com/printstation.html and follow these steps:

1. Click on "Create New Account" at the top of the page and enter your details.
2. Click on "1 Choose" at the top of the page and choose an industry.
3. Choose the type of icon you would like to use.
4. Design your logo and once done, click on "Save logo".
5. Click on "4 Buy" at the top of the page.
6. You'll be asked to enter your details, and you can enter your credit code into the "Activation code" area.
7. Once done, you'll be able to download the logo and use it for your site and other purposes.

Please note: If your address is outside the US please use CA as your state to download your logo.

For more information, please click on this link to view a video.

Kind Regards,
Brianna
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Amar

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I have got my code for it but I can't find the "activate code" area on any of the buy pages.
Kind Regards
FrodoTraveller
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jeremy, Employee

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Hello FrodoTraveller,

You should see the "Activation Code" area on step one after you have selected your logo. Would you possibly be able to send us a screenshot of what you see at the first step where you have to fill in your information.

Many thanks for working with us on this.
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Amar

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Here is my screenshot:


I hope you can make sense of that.
Kind Regards
FrodoTraveller
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Sanja, Official Rep

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Hello FrodoTraveller

What happens when you click on the "Continue" button? What screen are you taken to next?
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Amar

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It takes me to this screen:

Thanks,
FrodoTraveller
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Sanja, Official Rep

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Hmm.. do you ever come across these steps:

5. Click on "4 Buy" at the top of the page.
6. You'll be asked to enter your details, and you can enter your credit code into the "Activation code" area.

Could you possibly try starting anew and seeing that you are able to follow the steps that Brianna gave above?
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Amar

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Yeah I saw those steps but it is still not showing. This is very very strange.
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Sanja, Official Rep

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Hello FrodoTraveller

Please let me investigate this a bit further. I will let you know what I find!
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Sanja, Official Rep

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Hello FrodoTraveller

Thank you for your patience. I actually went through the steps myself to see if I could replicate. I was not able to see this. After creating my image, I clicked on Step 4 which is to buy your image. Then, I was taken to a screen where I could enter my activation code. I've attached a screenshot of this. Please could you try restarting the process?

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Amar

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I started it again and it worked! Thanks Sanja for everything you did!
Kind Regards
FrodoTraveller
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Dan Buttigieg

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I want to use my logomaker credit I got when I joined yola but there is no field where I can enter the code I was given on the checkout screen (screen i input my credit card detaisl onto). Can someone tell me how I can redeem this credit ($49) without being charged?

This reply was created from a merged topic originally titled
Logomaker credit redemption.
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Sanja, Official Rep

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Hello Dan,

Can you please try the above steps to see if this helps to resolve the issue? Please do let us know how this goes.
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Dan Buttigieg

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Hi Sanja,

This worked perfectly after following your instructions. Thanks very much.

Dan