How long does it take to receive my refund?

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  • Question
  • Updated 7 years ago
  • Answered
I filed for my refund and got a email from the customer support saying how they were going to send the information to the specialist payments office a week ago.
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Lance TheFlow Wilkerson

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  • concerned I wont receive my refund

Posted 7 years ago

  • 1
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Monique, VP of Customer Support

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Hi Lance

The speed depends largely on the customer and how promptly they work through the process with us.

I looked up your case on our system and it appears that the last response is from our side. As such the case is open pending your response. If you could review the email thread with our support team and respond to the last email to you from Stacey (our payments specialist) we can move forward with assisting you as appropriate.
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Lance TheFlow Wilkerson

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Do I reply through my email or some other way?
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Monique, VP of Customer Support

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You can simply reply to the email case that you opened with us.
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freemoneylinks

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6 to 8 weeks the first time i did a refund.