How long should it take to check a name when you want to publish your webpage?

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  • Question
  • Updated 10 years ago
How long should it take to check a name when you want to publish your webpage on synthasite?
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Asira

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  • bored of waiting

Posted 11 years ago

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lisaretief

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Official Response
Hi Asira,

If you are choosing to publish on the "synthasite.com" domain it should take a couple of seconds for us to check if the name you have chosen is available.

Are you experiencing something different to that?

Lisa
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lisaretief

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Official Response
I have checked from a number of accounts and from my side the check is taking less than a second. If possible, please try again and see if you are still having problems.

If you are, let me know the name you are trying to check for.
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lisaretief

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Official Response
It should work with most browsers and on all computers. Which browser are you using.

Neoworld comes back as available is no time for me, so we are looking at something specific to your environment.

How are you connecting to the internet - is it your own PC or do you share it with others?
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lisaretief

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Official Response
I am also on a Mac and have just checked from Safari - I had no problem. Many of our engineers actually use Mac/Safari as their main platform, so it is a well-tested combination.

Does your problem occur no matter what domain you try? I would the answer is yes.

Very sorry this is happening to you. I will brainstorm with a few of the guys and see if we can make any suggestions as to what the cause would be.