If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You can in fact renew your domain without the hosting package. If you go to the account tab in My Yola, you will be able to cancel the hosting package. Then, under the domain tab, you will be able to renew your domain. If you are already have auto-renew active, then on the next billing cycle, your domain will be renewed, but not the hosting package.