How remove Bronze Hosting Package when renewing Domain Name on Yola?

  • 1
  • Question
  • Updated 6 years ago
  • Answered
how do I renew my domain name on Yola without renewing my Bronze hosting package? (My site is hosted elsewhere.)
Photo of theberkeleybunny

theberkeleybunny

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
hello berkeleybunny,

This can no longer be done because you need a hosting plan (eg Yola Bronze) to be able to point your domain to another host.

Your best option is to transfer your domain to your host or to another registrar that would allow you to do this without the need for a hosting plan.
Photo of Amr

Amr

  • 13 Posts
  • 0 Reply Likes
Hi berkeleybunny,

You can in fact renew your domain without the hosting package. If you go to the account tab in My Yola, you will be able to cancel the hosting package. Then, under the domain tab, you will be able to renew your domain. If you are already have auto-renew active, then on the next billing cycle, your domain will be renewed, but not the hosting package.

Hope this helps.
Amr
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi Amr,

I was told recently on this forum that this couldn't be done as you need a hosting package to be able to modify/enable the DNS records to enable another host access to your domain and without a hosting plan this can't be done.

Can you verify this please?