If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
What a fun screen name! Your files are extremely safe with us as we take back ups very seriously. If you are interested in some of the technical details, I invite you to read this post where our Operations Team Lead details some of the steps we take to protect and backup your information in case the worst happens. While nothing is for sure, Yola has no intention of ever going offline and our future is looking bright!