If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Can you tell us more about what you are wanting to do. Do you want to un-publish your site or are you speaking of getting a refund on a domain purchase? If you can give us a bit more information we will be able to assist further.