How to cancel my package after sending receipt?

  • 1
  • Question
  • Updated 6 years ago
  • Answered
i was wrong click to buy yola gold then they sent charge receipt. I using yola silver, i don't want to upgrade now. could you please tell me how to cancel it?
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neon

  • 13 Posts
  • 1 Reply Like
  • sad

Posted 6 years ago

  • 1
Photo of Justine

Justine

  • 751 Posts
  • 45 Reply Likes
Hi neon,

Please send us an email at support@yola.com, and we'll be able to help rectify your problem.

Thanks!
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neon

  • 13 Posts
  • 1 Reply Like
i already sent mail with my receipt attachment to support@yola.com for refund but still not reply.
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Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
We will follow up with you direct.
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neon

  • 13 Posts
  • 1 Reply Like
finally done
i would like to say thank you all yola employee