How to instruct paypal I have limited stock?

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I have limited stock to sell yet paypal will keep selling the item and i have no way to tell it how much stock i have or if im sold out? Please Help me.
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Michael

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Posted 11 years ago

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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Hi Micheal

Are you using the new Pay-pal widgets in your site editor or are you using Pay-pal HTML from the Pay-pal merchant services page?
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Michael

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Thanks for a quick reply. Im using paypal widgets. Would you recommend paypal HTML, if so would you mind instructing me on how to use this.
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Hi Michael

I have tried to find a way to make the Paypal widget track quantity but sadly it does not. Paypal offers this service on their website. It's simple if you follow these steps...

1) Sign into your Pay-pal account https://www.paypal.com
2) Click the "Merchant services" tab in the horizontal menu
3) Click the "Buy Now Button" or the "Add to Cart Button"
4) Choose button type and enter name and payment details
5) Click the "Track inventory" tab
6) Check the "Track inventory" box
7) Enter the "Item ID" and input your quantity and alert quantity
8) When done editing click "Create Button"
9) In the next window and in the (Website) code box click the "Select Code"
10) Right click on the highlighted text and click "Copy"
11) Open your site editor and drag an HTML widget where you need it
12) In the HTML widget paste the code
13 Then Preview or Update your site or page

This will ensure that your product is never oversold as well as give you an email letting you know when your stock gets low.

Hope that answered your question...

Happy site building
Ed
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Michael

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Thanks so much.
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robin3764

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I need help with this too! I don't know where to put the html code! Someone help!
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Kershnee

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Hi Robin3764,

You will paste the HTML code inside an HTML widget.

Drag and drop an HTML widget from the sidebar on the right onto your page (the icon for this is a blue sphere).

An HTML editor will open up that will allow you paste in your code. When you are done, click "ok" and you will see the way that the HTML displays on your page

To edit the HTML in a text widget, click the last icon on the text editing toolbar (HTML) You can then edit the HTML. When you are finished, click "OK" to return to editing text with the SynthaSite text editor.
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robin3764

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That doesn't work. The html I need to paste is for the paypal "add to cart" button that will control my stock quantity. When I put the html widget there and put the code in it then I just have an extra button that isn't attached to an item in the store.
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Hi Robin

I can only assume that the message I received on my chat page was from you... ;)

"[08:50] meeboguest35317: Hi Mr. Honeypot. I saw that you answer lots of questions on synthasite and need your help! I'm trying to instruct paypal that I have limited stock and I can't figure out where to put the button html on my page."

I looked at your site and your pretty bows and see that you currently are using the Paypal widget feature that Synthasite offers in their site builder. As you need to track your product and wish to use Paypal to do so the use of two buttons is redundant. All you need is one... Try the following to make it appear as you currently show on your site.

1) Drag a two column widget onto your page
2) Drag an image widget into the left side of the two column widget and select the product image you wish to include from your file manager.
3) Drag a Text widget to the right side of the two column widget and add the item or product description
4) Drag an HTML widget either below the text or the image (its up to your preferences where you wish the "Add to cart" button to appear)
5) Once the HTML widget pop-up appears paste the Paypal product code for the "Add to cart" button you created at the Paypal website from the directions I posted above.
6) Delete the old Paypal widget with the image of your product and text

Do this for each product and then you can control your stock quantity and ensure that you don't oversell...

It is best and visually appealing if you use a two column widget for each product as this will ensure that your product and descriptions always appear level and independent of the other products.

Hope that helped...

Happy site building
Ed
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robin3764

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Ed for president! Thanks so much!!!
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Emmy

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Awesome Ed!

Emmy
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Robin

To your question you emailed me

"Hi Ed,
Robin again. One more question. Can I put a "View Cart" or "Proceed to Checkout" button? Thanks so much for your help!

Robin"

After your customer clicks your "Add to cart" button they are redirected to a Paypal shopping cart page or tab. This tab or page opens as a new window and the customer has the option to click the "Continue shopping" button to continue purchasing your products by being redirected to your site.

This shopping cart keeps track of all your customers products from your site and with each new item they choose it updates the cart for end of sale finalization.

As I am by far no expert... I do not recall any view shopping cart button that you can add but I may be wrong. This feature is a built in part of the Paypal widget in the site builder and not in the "Add to cart" button you added.

I will take a closer look later...

Ed
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elle

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I have a question. I am selling items that are only one in stock, and tested my site on shopping. It seems that it allows the customers to add more than what is actually in stock. How do I fix this problem? Any suggestion appreciated!

This reply was created from a merged topic originally titled
NEED HELP WITH WEBSITE!.
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Hi Elle

It is quite easy to lock in your quantity for only one product. I shared it above but here it is once more.

For you on step 7 simply type the number (1) in the second and third boxes.

Additionally, ensure that the second dot is ticked on the "Can customers buy an item when it is sold out?" section. Also you will need to create a "That item is sold out" page on your website and list its URL in the box provided. (This is what may have been the problem you had)

1) Sign into your Pay-pal account https://www.paypal.com
2) Click the "Merchant services" tab in the horizontal menu
3) Click the "Buy Now Button" or the "Add to Cart Button"
4) Choose button type and enter name and payment details
5) Click the "Track inventory" tab
6) Check the "Track inventory" box
7) Enter the "Item ID" and input your quantity and alert quantity
8) When done editing click "Create Button"
9) In the next window and in the (Website) code box click the "Select Code"
10) Right click on the highlighted text and click "Copy"
11) Open your site editor and drag an HTML widget where you need it
12) In the HTML widget paste the code
13 Then Preview or Update your site or page

This will ensure that your product is never oversold.

Happy site building
Ed
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Gaby

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This was extremely helpful for me too. Thanks so much!
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Daniel Peplow

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Hi guys

I am just wondering if you have already created your buttons - is there a way to edit the amount of stock assigned to that particular button?

Thanks so much!
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Hi Daniel

If you are using the Paypal widget in the site builder then I do not believe so but if you have created your button with the Paypal website then yes...

1) Sign into your Pay-pal account https://www.paypal.com
2) Click the "Merchant services" tab in the horizontal menu
3) In the "Create Buttons" section click on the "My Saved Buttons" link
4) Find your item(Button) and click on the "Action" down arrow button to the right of the item name then click "Edit Button"
5) Click on the blue Step 2 Track inventory bar
6) Tick the "Track inventory" box
7) Adjust your "Qty. in stock" and "Alert qty" to your stock in hand.
8) Make any other adjustments and click the yellow "Save Changes" button to lock in your quantity.

It is that simple...

Happy site building
Ed

You can find me with my head in the honey pot here...

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Amy Van Scoik

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Thanks for the info, but I still have another question: I edited the Qty In Stock from 11 to 10 because I sold one not using the website. When I generate an Inventory Report from Pay Pal, it still says the Inventory is 11 and not 10. I did replace the old button code on my website to the new saved button code with the inventory of 10. Any tips?
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Emmy

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Hello Amy,
I'm not 100% sure how the inventory button is supposed to work in terms of replacing the code when you sell something. When I look at the instructions we give here How to track inventory, it looks to me like you should not have to replace the code when you sell something.

If you are seeing that it doesn't seem to be working as it should, I would say that the best people to contact would be PayPal and see if they are able to assist.

Kind Regards,
Emmy
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leejohnson_2000

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Hi Ed, You can edit your buttons, but you still have to copy and paste the updated text into your paypal widget buttons. If you have quite a few buttons like me, its a lengthy process!

Anyway around this?

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Sanja

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Hello leejohnson_2000

Can you please let me know if you're trying to add these buttons to more than 1 page? If so, then you can duplicate the page and just remove the unwanted widgets.

To duplicate the page, here's how you do it:

1. Navigate to the page you want to copy
2. On the Yola toolbar, click on the down-arrow next to the "Save" button.
3. Choose "Save Page As"
4. The "Save Page As" dialog box will pop-up asking you to name your new page, (and give you the chance to change the page heading, and decide whether or not to include the new page in your navigation).
5. Click "OK" and you're done. The newly created page will now appear up in the Page drop-down arrow of page choices, so you can go back to it again if you chose not to include it in your menu.

I hope this answers your question. Please let me know if it does not.
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leejohnson_2000

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Hi Sanja,

No I'm not trying to do that. If you look at my online store you will see that I have various products. Each paypal button is individually coded to that specific product. So if you need to update the quantity of a button you have to copy and paste the new code for each button.
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Emmy

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Hi leejohnson,
Yes, I do see what you are saying. Unfortunately if you change product information in PayPal then you would need to copy and paste the updated version of the button code into the HTML Widget. I know this does sound like a lot of work, I do wish I had an easier solution for you.

Kind Regards,
Emmy
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Ed-a-Torials @ Honey Bear Playhomes, Champion

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Easier sollution huh... ;)

Hi Lee

As far as I am aware... If you change your product quantity and or price in the "Edit your PayPal payment button" editor of your Paypal account (Not the paypal feature of the site builder) you need NOT re-copy the code and paste in your website again as the code is the exact same as it was before you edited the price or quantity.

To verify this... do a little test and copy the code for a product directly out of the HTML widget on your website into a text document on your computer, then edit the button in your Paypal account for that same product and click the "save changes" button to generate the code then copy it to your text document under the first code. If I am right the code will be identical as the item number or "hosted_button_id value" is the same as before and has not changed. I have just edited quantity and price several times with several different products and the code remained the same.

Give it a try and see for yourself that the code remains the same. It might save you some time... ;) Just make sure that the button matches from your website to the Paypal button to ensure that you are working on the same one.

In the old days of Paypal when you edited a button you would have to copy the new code to replace the old but now the codes are linked to the product and not the price or quantity directly. I think that long ago it used to say "Re-create" and now it only says "Save changes" They did this to make it easier for their users I would imagine.
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leejohnson_2000

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LOL! Wow thats funny.. I just changed all 17 buttons and copy and pasted them all, before I read this!!

Well for future reference I will try that.

Thanks Ed and Emmy...
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nina

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If I've chosen the track inventory on paypal. And it says a product will not be oversold. What would the customer see if they try to purchase the item that has been sold? And also what do I put in the box under this found on paypal when I am creating a buy now button?

"Take customers to specific page when they click Continue Shopping button on "item sold out" page".

Please, please help me bec. I want to open my shop before Halloween!

This reply was created from a merged topic originally titled
What happens when a customer buys a sold out item?.