how to Point at my google Domain correctly?

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  • Question
  • Updated 10 years ago
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i was able to to point my site to my google domain only partly. when i type in my domain without the www. in front my web site that i created with synthasite will appear but if i add the www. it won't appear
thanks
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JD

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  • frustrated

Posted 10 years ago

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Kershnee

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Hi JD,

Can I please have the URL of your site?

Regards,
Kershnee
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JD

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its mcshomeimprovement.com
thanks
JD
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Kershnee

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Hi JD,

http://mcshomeimprovement.com seems to be pointing to the correct IP address "208.75.208.172"

However http://www.mcshomeimprovement.com is pointing to "72.14.207.121"

When setting up your site to redirect to your iGoogle page you possibly set up a CNAME record that points www.mcshomeimprovement.com to ghs.google.com as google suggests. You would need to now remove this google CNAME entry.

Please note it can take up to 48 hours (although usually less) for your DNS changes to propagate.

Regards,
Kershnee
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JD

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I delete all the ghs.google.com CNAME under Host Records, now the only thing I have under Host Records is A (ADDRESS) with an Address 208.75.208.172 under the Host Name @. But now http://www.mcshomeimprovement.com gets an Address Not Found error message. http://mcshomeimprovement.com still works fine. I included a screen shot of what I see. I hope it helps
Thanks 4 helping me
JD

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JD

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has anybody out there used a Google domain and got it to work?
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Kershnee

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Hi JD,

Can you try re-adding the A-record since the ghs.google.com CNAME you had previously might have affected it from working correctly.

Regards,
Kershnee
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Kershnee

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JD - do this as well! Add a CNAME with www.mcshomeimprovement.com pointing to mcshomeimprovement.com
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JD

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do i add www.mcshomeimprovement.com as the host name and mcshomeimprovement as the address?
thanks
JD
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JD

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never mind i got to work.
thanks Kershnee
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Monique, VP of Customer Support

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Excellent! Congratulations!
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Kershnee

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Hey JD - Well Done and you are welcome!