HTML NOT WORKIN!

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  • Updated 6 years ago
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How do I add an HTML to my site? I want to include support chat on my free website, and I am supposed to insert a widget (from www.offerchat.com) onto the site. I have been having much trouble. I copy/paste the code, then hit "Save," but it just turns into a blank box. I know it happened several years ago. Anyone else having this problem and needing help?
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JS Brandt

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Posted 6 years ago

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Gop

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Hi JS,

You need to add this to the < head > section of your site? (Requires Yola Silver and adding it to the header tracking code, since this access is not available in Free.) You could try adding it to an HTML widget on your page as the first additions. This has worked in similar situations but not invariably.
Publish after adding the code?
Verify the site with Offerchat subsequently?

These three things are required. You can go on to set optionals and variables such as colour, position, greeting method, sub-agents etc.
Photo of JS Brandt

JS Brandt

  • 10 Posts
  • 2 Reply Likes
How do I add an HTML to my site? I want to include support chat on my free website, and I am supposed to insert a widget (from www.offerchat.com) onto the site. I have been having much trouble. I copy/paste the code, then hit "Save," but it just turns into a blank box. I know it happened several years ago. Anyone else having this problem and needing help?

This reply was created from a merged topic originally titled
HTML not working?.
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rose marie

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Hi JS
The offerchat site says the code is to be added to the head, which can't be done with the free service. If you have the free service, why not contact them to see if there is an alternative way to get their service on your site. Some companies have more than one way to install their service.
Good luck.