Huge BUG/Problem With Site!

  • 1
  • Problem
  • Updated 10 years ago
  • Solved
Dear SynthaSite Employees,

I'm having a huge problem. Well on my second site http://www.aawblogs.synthasite.com there's a weird bug. Well you see when i open my site to edit it the site gives a weird error code: Now i think ok maybe it's a temporary glitch. So i just click new page and create a new page and the new page is fine. Well the index page is still screwed up! I can't open it. When i update my site and go to my site an error code shows: Code: Warning: Smarty error: unable to read resource: "templates/Greenygrass/layouts/Default/template.html" in /srv/exports/sites/D879/D4c0/D842/D530/U8a4986cb1cfc9f15011d0352480c4978/1226771090/8a4986cb1cfc9f15011d0352480c4978/classes/commons/lib/smarty/Smarty.class.php on line 1095
BUT theres a glitch also. if you type in http://www.aawblogs.synthasite.com/fa... it works! BUT my index page crashes. And remember the first image? Well when i open my site to edit it that image shows and that image was of the site i delete a month ago. And when i open another page it's fine and normal. Any help or bug fix? Thanks i'd appreciate it.
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Rjun

  • 100 Posts
  • 3 Reply Likes
  • frustrated

Posted 10 years ago

  • 1
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Rjun

  • 100 Posts
  • 3 Reply Likes
Any suggestions?
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Kershnee

  • 2087 Posts
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Hi Rjun,

From the error's on your site, it seems as though you might have invalid HTML on your site. Please can you send a support ticket to support@synthasite.com with your account details, so we can help you fix your site.
Please don't post your account details here, please email it to us.

I await your email.

Kershnee
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Rjun

  • 100 Posts
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There is no invalid html it's jsut a blog post on the index page i still sent an e-mail to the support
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Kershnee

  • 2087 Posts
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Thank you - will we investigate and get back to you.
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Monique, VP of Customer Support

  • 6294 Posts
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Here is something you can try:
switch to any other style - then switch back again to your original style and update your site.

The bug seems to be related to the style sheet. Let us know if that resolves the problem.
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Rjun

  • 100 Posts
  • 3 Reply Likes
Monique It Worked! Thank you so much! You also helped Kershnee I am so happy now!
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Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Glad to hear it. This should not happen and we will of course try to fix the bug, but if it ever does happen again try this trick. If that does not correct the problem let us know, of course!