I cannot access the toolbar for the text editor. I'm using the old version. Any suggestions. Thank you in advace.

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  • Updated 3 years ago
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Can't access toolbar for text widget.
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Debra Reaves

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  • like I want this problem resolved.

Posted 3 years ago

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Laura Thomas, Social Media Coordinator

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Hi Debra, 

I was unable to find an account for the email address associated with the forum so I was unable to test this in your account. If you'd like us to investigate further, please reply with your website address.

In the meantime, I also suggest going through the troubleshooting section of this tutorial to see if any of those suggestions help.
(Edited)
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Debra Reaves

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The site is www.livinggoldentravel.yolasite.com.  It started working again, then stopped.
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Laura Thomas, Social Media Coordinator

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Hi Debra,

I was able to access the old and new text widget in both Firefox and Chrome in the Sitebuilder for livinggoldentravel.yolasite.com. You can see the test text I added here:




As you say it was working and then wasn't again this points to a possible issue with your browser or plugins. Have you had the chance to go try the tips suggested in the troubleshooting section of this tutorial like I suggested above?