I can't access my email - I get error messages - please help!

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  • Updated 6 years ago
  • Solved
Hi all, I'm trying to access my email but when I click on the inbox I get an error message that the page can't be displayed. I've been without my email for a couple of days now and I need it asap! Can someone please help me?
Photo of Christine


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Posted 6 years ago

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Photo of Stefan


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Hello Christine

I'm sorry to hear about your e-mail issue. I can replicate this error for your firststepei.net domain. What's causing it is that your whole domain firststepei.net has been suspended because it hasn't been verified with ICANN. The international domain organisation sent you an e-mail to firststepei@hotmail.com.au to ask you to verify your domain. This e-mail probably ended up in your Spam folder. Presuming that you still have access to your firststepei@hotmail.com.au e-mail account, I have resent the verification e-mail to you. Please check your Spam folders. Open the e-mail and follow the link provided in order to verify your domain with ICANN. Once done, you should have access to your Yola Mail account again.

If you need any further assistance, please let me know.