I am confused about which publishing option to select and what the implications will be for my site. Please help!

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  • Updated 9 years ago
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SynthaSite FAQ

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Posted 10 years ago

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Monique, VP of Customer Support

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Official Response
When you publish your site you are given 3 options:
1) If you do not have a domain name and want us to host your site for you, select option 1: publish as a subdomain of SynthaSite. The subdomain name and hosting or your site are free! Your domain name will be: http://yoursite.synthasite.com and your site will be hosted by us.
2)If you already have a domain name, but would like us to host your site (yes, hosting is still free, and no synthasite will not appear in your domain name!), select option 2 and follow these instructions:

How to configure a domain name you already own

* Login to your chosen Domain Registrar (Ex. GoDaddy, Register.com,
* Go to the DNS Management page
* Setup an A Record
* The IP address of your record must point to: ""
* *OR*
* Setup a CNAME
* Set your CNAME alias to: "hosting.synthasite.net". E.g.
www.mydomain.com = hosting.synthasite.net
This will only work if you are not assigning to the base of your
domain. I.e. domain.com will not work but www.domain.com will.
* *Note* that it can take up to 48 hours (although usually less) for
these changes to take effect. Please contact your domain registrar
should you require any support relating to this.

3)If you want to host your site somewhere else, select option 3 and follow these instructions:

Hosting with your own service provider:

Copy the site to the webroot of a php 5.2.x enabled web server
* Ensure that the "classes/work/templates_c" directory is writable by
the web server.
(chmod 777 classes/work/templates_c on Unix / Linux boxes)

Please note that if you elect to host your site elsewhere, we can only support you with the process of creating your site, and downloading it. Thereafter all support relating to the hosting of your site will become the sole responsibility of your service provider.