I am so confused!! Site not found on the net?

  • 2
  • Question
  • Updated 11 years ago
  • Answered
i just bought my domain for 15 bucks... but the site can't be found on the net.. what gives?
Photo of dave


  • 1 Post
  • 0 Reply Likes

Posted 11 years ago

  • 2
Photo of Chris


  • 82 Posts
  • 2 Reply Likes
Hi Dave - your site will show up on your new domain in a few hours. It can sometimes take up to 48 hours, but typically doesn't take that long.

If you don't see your site show up after this time, please either post your URL here or email it to supoort@synthasite.com and we can look into it.

Best of luck with your site!
Photo of Yasemin


  • 1 Post
  • 0 Reply Likes
Well, my mom bought a domain name a long time ago, and it's there. If you type wildtrophyridge.com, it goes to it, its just blank. My mom had put a powerpoint on it, because we couldn't figure out how to actually make the site... so now I made the site for it, clicked publish, typed in the domain name, and then it said it was published! So I went to wildtrophyridge.com, but it was still blank! It says index of/, with the powerpoint like the only thing! I updated my site, but nothing will still show up... help me! Me and my mom need to get this site up and running!
Photo of Kershnee


  • 2087 Posts
  • 152 Reply Likes
Hi Yasemin,

Are you hosting your site elsewere? If so, here are the instructions:

Click on the link in the publishing dialog box that says: "Want to download your site and host it yourself?" You will then be able to download your site as a zipped file and you will be given the following instructions:

Hosting with your own service provider:
Copy the site to the webroot of a php 5.2.x enabled web server
* Ensure that the "classes/work/templates_c" directory is writable by the web server (chmod 777 classes/work/templates_c on Unix / Linux boxes)

Please note that if you elect to host your site elsewhere, we can only support you with the process of creating your site, and downloading it. Thereafter all support relating to the hosting of your site will become the sole responsibility of your service provider.

The site you built will always be available in your SynthaSite account for editing and updating even if you download your site as a zipped file and host it elsewhere. However, to put your changes live you would need to re-download your site and re-upload it to the servers of your hosting provider each time. If you host your site with us (either using a free subdomain or a domain of your own) you can update it with a single click - so it is a lot easier to make changes.