I am still having difficulty publishing my new website

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  • Problem
  • Updated 8 years ago
  • In Progress
  • (Edited)
Can you please restore my domain "metafysicsandthenew.net".I paid for my new professional website and this service should be included.
I would like my other website to be removed.
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peter daley

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Posted 8 years ago

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Marije, Official Rep

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Hi Peter,

Your domain metafysicsandthenew.net expired on 25 Aug 2010 and we will be able to recover it for you if you renew it. You will need to make the payment for the renewal and if it's still not working, then we canfix it on our side. I see that you've purchased Yola Silver and this would include a domain credit to either purchase your own domain name or renew an existing one.

If you would like to pay for the domain renewal, you can find those steps on this link: http://www.yola.com/customer-support/....

If you would like to use the domain credit: When you log into your account, go to the "my yola" page. On the right-hand side, you'll see an information box indicating that you have 1 domain credit available. Click on the "Find a domain now" link and follow the steps given.

Could you let me know if you received the renewal reminders for this domain? If not, please come back to us so that we can try and investigate why you did not receive them.