I am verified, Synthasite home page doesn't think so!

  • 6
  • Problem
  • Updated 10 years ago
The note below is still showing up on my home page, even though I have verified my account. Is this just a default note or will I experience problems in the near future as I am adding and editing my site?

Note : Your account has not yet been verified
We would really like to verify your account. Please read the email we sent you when you registered. Click here if you did not receive the verification email.
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clouda9

  • 323 Posts
  • 3 Reply Likes
  • waiting

Posted 10 years ago

  • 6
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Monique, VP of Customer Support

  • 6294 Posts
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Official Response
Hi clouda9

You have described the problem very accurately. If you have verified your account, then it is verified despite that message. It is a bug that occurs intermittently which makes it rather hard to solve. But please if anyone has this problem just go ahead and use SynthaSite and ignore it. You will not encounter any problems as a result, because your account is verified in our database once you have clicked on the link in the verification email.

Sorry for that disconcerting message! We will try to find out why it keeps popping up and do something about it as soon as we can.

Greetings
Monique
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Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Official Response
Pleasure, that's what we're hear for!