i bought an item that has not uploaded. i want my money back

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  • Problem
  • Updated 7 years ago
  • In Progress
I purchased a banner for $18 i was suppose to upload never did. I want a refund
Photo of bodybyderrick


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Posted 7 years ago

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Photo of Sanja

Sanja, Official Rep

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Hello Bodybyderrick,

I am sorry to hear that you're having trouble with a purchase. I would like to work with you to see if we can get this working. Can you please share with me your URL? I'll take a look and see what's going on. Can you also let me know to which page your banner should be uploaded?