I can no longer link a file (uploaded to site) to a text box using the same procedure that has worked in the past. Has something changed?

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  • Problem
  • Updated 5 years ago
  • Solved
If you look at page: http://sitebuilder.yola.com/ide/index...# all the boxes from November down are linked appropriately, but the December box will not link to file: Meeting Minutes 12 5 13 (uploaded to site.
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Dan Pisacreta

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Posted 5 years ago

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Monique, VP of Customer Support

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Hi Dan

I am not able to check on your site directly as the link you provided is the direct link to your sitebuilder and is not accessible to me for security reasons. If your site is published, please provide the URL of your live site so I can take a closer look.

Also, please let me know what browser and browser version you are using.
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Dan Pisacreta

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The page in question is: http://www.familysupportcoalition.org...

My browser is Internet Explorer 11.

Thanks!
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Stefan, Official Rep

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Hello Dan

Thank you for providing those details. I am able to replicate the error you report. Adding text links seems to have stopped working when using Internet Explorer 11. I've brought this to our engineers' attention, and they'll look into it.

The Link Editor still works fine when adding a link to an image when using the Picture Widget. If this is no option for you, I'd suggest to use a different browser. Adding text links is working for me when using e.g. Google Chrome.

I'm sorry for the inconvenience this may be causing you. We'll update you on the progress of fixing this problem on this thread.
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Laura Thomas, Social Media Coordinator

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Hi Dan,

We have released a fix for this, please let us know if you are still experiencing a problem.