I can no longer log into my website after trying to

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  • Problem
  • Updated 5 years ago
  • Solved
I can no longer long into my log into my website www.bcmblueridge.com. I was trying to point it toward another website and I guess I goofed. I am also having trouble logging into a related website www.rimaonline.org Help! Fred Williams fredwill3713@gmail.com I got this message from Yola Support:
Apr 24 (1 day ago)

to me
You will need the following authorization code (also called an "auth-code") to transfer your domain away from Yola.

For more information on doing so, please visit our tutorial at http://www.yola.com/customer-support/... .

The auth-code for bcmblueridge.com is: GSY89-6z

Yola Support
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Fred Williams

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Posted 5 years ago

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Stefan, Official Rep

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Hello Fred

Please don't post confidential information like authorization codes on our public Support Form as this can be abused.

Both your websites are in your fredwill3713@gmail.com Yola account, so you will need to reset your password to be able to log into your account again.

Should you continue to have problems doing this or need assistance with the transfer process, please send us an e-mail using our Contact Support Form. We'll need to verify your account ownership and protect your privacy.