I can not log into my account, saying wrong username and password.......

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  • Updated 8 years ago
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Please i can not log into my account, i am receiving errors such as wrong username and password, i have filled the password reset form, still i can not received any mail from Yola site, please i need help.......
Photo of Godwin Osagie

Godwin Osagie

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Posted 8 years ago

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Photo of Gop


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Hello Godwin,

You need to check the email associated with your initial login and registration of your account. It will not send these details to another email address for security purposes. If you have forgotten your original details then you need to contact Yola by email and they will then setup a verification process with you. This can take upto a few days.
Photo of Laura Thomas

Laura Thomas

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Hi Godwin,

If Gop's advice does not solve your account access problem, please submit a request to support here for further assistance.