I can not preview pages - when I click preview button nothing happens

  • 2
  • Problem
  • Updated 10 years ago
  • Solved
Photo of New2me

New2me

  • 42 Posts
  • 1 Reply Like

Posted 10 years ago

  • 2
Photo of Marije

Marije, Official Rep

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Hi New2me,

Could you check that your browser allows pop-ups from SynthaSite? If that doesn't work, could you let me know which browser you're using (eg Internet Explorer 7, Firefox 3 etc).
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New2me

  • 42 Posts
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I'm not sure I know how to check that. I usually hold down control key click to allow popups. In terms of browser it Windows Internet Explorer
Photo of Marije

Marije, Official Rep

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To allow popups in Internet Explorer 7, this is what you do:
- click on Tools > Pop-Up Blocker > Pop-Up Blocker Settings
- add this address in the required field: ide.synthasite.com and click on "Add"

Photo of New2me

New2me

  • 42 Posts
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Thanks for your prompt attention to my problem. Allowing popups solved the problem!!
Photo of Marije

Marije, Official Rep

  • 4636 Posts
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Excellent!