If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Am I understanding you correctly that you're talking about a Google Apps e-mail account which you set up for your Yola-bought domain? Can you please provide the domain name? Are you using Outlook, or do you do your e-mails online?