I can t purchase Yola mail.

  • 2
  • Question
  • Updated 4 years ago
  • Answered
When I log in there is no "Yola mail" button as in the tutorial.
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R Hoyle

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Posted 4 years ago

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Photo of Gop


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Hello R,

If you are subscribing via GBBO then Yola Mail is not available. You could use a third party like Live or GApps Mail
Photo of Jen


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Good day,

Yola Mail is not offered as part of Get British Business Online (GBBO) or other partner programs.

Instead, as part of the GBBO program, you can create an email address for your domain using Google Apps mail services. Please see our tutorial: Setting up your email with Google Apps.

You may also find this tutorial helpful to set up your email with Google Apps: Add Business Email to your GBBO Site in 15 Minutes. If you have any trouble with the general setup of Google Apps, please visit their help forum: Google Apps Help. Because Google Apps is a separate entity from Yola and we do not have access to their environment, we are only able to provide the basic steps.

I hope that helps!
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Amanda Jones

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This reply was created from a merged topic originally titled
No link to set up Yola Mail.

I am trying to set up Yola Mail for 3 users. When I look at the tutorials, it says there should be a Yola mail link on the left which there isn't. The only place I can find it is under pricing and when I click continue, it just brings me to my dashboard. I've looked for over an hour and can't find any set up link anywhere. Can someone help please?
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Laura Thomas, Social Media Coordinator

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Hi Amanda,

Yola Mail is not available to members who joined using certain promotions. If you reply with the domains you are trying to set Yola Mail up for I can look further into why you are not able to create accounts.
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Troy Spence

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I had a yola mail with my account and I discontinued it, I have kept my account and have added a new domain and I would like to set up email for this again but I am having the same issue, there is no button.
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Stefan, Official Rep

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Hello Troy

What's your domain name, please?