If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Yola's Terms of Service state that there is a 30-day money-back guarantee for paid services, however this does not apply to domain name registration, other domain name services, Yola Premier, Fotolia Image credits and for already redeemed credits.
If you can send an email to email@example.com with your account and payment details we will review your refund request and get back to you ASAP.