If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I've checked your Yola account, and everything seems to be in order. Can you please give me more details about where you get stuck? Can you log into your Yola account? Can you select your website in your My Yola to edit it in the Sitebuilder? Do you get an error message?
If you're using Internet Explorer 10, please use a different browser for the time being as Yola is still busy making IE10 fully compatible with Sitebuilder.