i cannot upload any new pictures to my website.

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  • Problem
  • Updated 4 years ago
  • Solved
i cannot upload any new pictures to my website for about two weeks, cleared cache etc and still no change. Need help.
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New N Used Link

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Posted 4 years ago

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Stefan, Official Rep

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Hello New N Used Link

We are currently not aware of general problems with uploading pictures. What file size and file extensions do your image files have? What browser and version are you using?
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New N Used Link

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i try to upload small size pictures like 30 to 50kb jpeg,png etc i am also using the latest firefox. the problem just started about two weeks now. i think you need to check out my website
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Stefan, Official Rep

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Can you please provide me with your URL, so that I can test it in your Sitebuilder directly?
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New N Used Link

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i just tried internet explorer and it worked.
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Stefan, Official Rep

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Hello NNUL

Are you happy with using Internet Explorer? The only reason I could think of is that you may have changed something about Firefox, e.g. you added a new add-on that interferes with the upload functionality. If you'd like me to further investigate, please provide me with the exact steps you're doing to upload a picture.