i cannot upload any photos from my computer

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  • Question
  • Updated 9 years ago
  • Answered
Photo of mikemcmurray


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  • frustrated

Posted 9 years ago

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Photo of Monique

Monique, VP of Customer Support

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I am sorry that you are having a hard time with this. I am going to share the instructions with you. If they don't solve your problem, please tell me what happens when you try the steps outlined below.

Here are the steps:
1. Click on the "File Manager" button on the SynthaSite toolbar
2. Click on the "Upload Files" button that appears in the dialog box that opens
3. Browse your computer's folders for the file you would like to upload and click on "ok" to upload it
4. Once uploaded, you can click on the red "x" on the top right of the file upload dialog box to close it
5. To add the file to your page, for example a picture, drag-and-drop the picture widget onto your page
6. Click on "Browse" in the second option available in the dialog box that opens
7. Choose the picture you would like to see displayed on the page
8. Click on "Select" to add it to the page

Get back to us if you are still having difficulty