I Cannot upload more than one picture in a row!

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I have been using Yola for almost two years, and it has always worked great.
But just about 4 months ago I started having trouble uploading pictures. I can only upload one, and then when I try to upload a second one it freezes up at the "saving" point, and I eventually have to log out of sitebuilder and start over. When I log back in, I can upload one picture just fine, but the second one won't save all the way.

I have tried adjusting my picture file size, and I have tried this on 3 different computers all with the same results. Starting to get very frustrated! I have to upload lot's of pictures to my site regularly, and this makes it very time consuming. Any help would be really appreciated.
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fresh-paintzz

  • 5 Posts
  • 0 Reply Likes
  • frustrated, ready to give up

Posted 5 years ago

  • 1
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Gop

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Hi fresh-paintzz,

If you are using older versions of browsers it may be worth your while upgrading. Secondly it's really good practice to clear your browser cache when you're in the building mode. Third make sure you have the latest releases of Java and Flash.

These strategies have helped users previously experiencing file upload issues, so hoping that this will clear the problem(s)
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Stefan, Official Rep

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Hello fresh-paintzz

I'm sorry you're experiencing this problem, that sounds frustrating. Uploading multiple files works perfectly in my own Yola account.

Can you please let me know
  • your URL for me to locate your Yola account and do some checks

  • what browser you are using

  • which brwoser version you have?

This will help me to investigate on the problem you reported for your account. Thanks.