I can't access my page on Firefox or Explorer but I can access it on my Android phone

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I am receiving a 404 error whenever I attempt to access my webpage using FireFox and Explorer. How can I access it? I've been told to wait 48 hours for a response and I can't wait that long. My page is over 2 years old and I am able to access it on my Android phone. I also have cleaned my cache and rebooted my computer and nothing is working.
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Candice Booker

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  • frustrated

Posted 5 years ago

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Candice Booker

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Laura Thomas, Social Media Coordinator

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Hi Candice,

I'm unable to replicate the error you are experiencing. I had no problem accessing your website in several browsers, screenshots attached. Are you still seeing this? If so, can you please take a look at the initial troubleshooting section of this tutorial and let us know how it goes?