i cant access my site with www.mydomain.com

  • 1
  • translation missing: en.shared.topic.styles.singular.talk
  • Updated 10 years ago
I am able to access my site only with http://mydomainname.com. But I am unable to access my site with www.mydomainname.com.
Photo of sha

sha

  • 9 Posts
  • 0 Reply Likes

Posted 10 years ago

  • 1
Photo of Ruth

Ruth

  • 2819 Posts
  • 135 Reply Likes
sha,

Are these your actual domain names, or are you using them as an example? Because both of these URLs work, and neither of them are SynthaSite websites, but commercial companies.

If you've used this as an example, would you mind posting your actual URLs here, please?
Photo of sha

sha

  • 9 Posts
  • 0 Reply Likes
Hi Ruth,

I gave this as example.
My actual URLs www.careercarecenter.com. I pointed my domain with zoneedit . I access my site with www.careercarecenter.com before. But I edited in nameserver account in my domain registerar account since then I am unable to access my site with www.careercarecenter.com.
Photo of sha

sha

  • 3 Posts
  • 0 Reply Likes
I cant access my site.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Can you tell us when you edited your nameservers? It may be that the change has not had time to take effect. You may also need to contact your domain name registrar to make sure the nameservers were entered correctly.